Interview
Information Requirement Analysis
INTERVIEW QUESTIONS
Assignment 5
1. Examine the interview structure presented in the sequencing of the following questions:
1. How long have you been in this position? Closed
2. What are your key responsibilities? Closed
3. What reports do you receive? Closed
4. How do you view the goals of your department? Open
5. How would you describe your decision-making process? Open
6. How can that process best be supported? Open
7. How frequently do you make those decisions? Closed
8. Who is consulted when you make a decision? Closed
9. What is the one decision you make that is essential to departmental functioning? Closed
a. What structure is being used? How can you tell?
Pyramid structure for interviewing goes from specific to general question - from closed to open structure.
b. Restructure the interview by changing the sequence of the questions (you may omit some if necessary). Label the reordered questions with the name of the structure you have used. (Hint: pyramid, funnel, diamond structure)
1. How do you view to goal of your department? Open
2. How would you describe your decision-making process? Open
3. How can that process best be supported? Open
4. How long have you been in this position? Closed
5. What are your key responsibilities? Closed
6. What reports do you receive? Closed
7. How frequently do you make those decisions? Closed
8. Who is consulted when you make a decision? Closed
9. What is the one decision you make that is essential to departmental functioning? Closed
2. The following is the first interview report filed by one of your systems analysis team members: “In my opinion, the interview went very well. The subject allowed me to talk with him for an hour and a half. He told me the whole history of the business, which was very interesting. The subject also mentioned that things have not changed all that much since he has been with the firm, which is about 16 years. We are meeting again soon to finish the interview, because we did not have time to go into the questions I prepared.”
a. In short, critique the
interview report. What critical information is missing?
The interview not achieve the target.
The interview is take a
long time.
The question answering is
not answering is not answering in the
session.
b. What information is extraneous to the
interview report?
The should not ask for not related question in the
interview such as personal thing and history of interviewer.
c. If what is reported actually
occurred, what three suggestions do you have to help your teammate conduct a
better interview next time?
Study the profile company or user before attend to
interview.
Interviewer should know
what is important data that they want know first.
Focus on what is important
in the interview.
3. Jayson is a newly hired systems
analyst with your group. Jayson has always felt that questionnaires are a
waste. Now that you will be doing a
systems project for TiongNam Logistics Sdn Bhd., a national trucking firm with
branches and employees in 20 cities, you want to use a questionnaire to elicit
some opinions about the current and proposed systems.
a. Based on what you know about Jayson and
TiongNam Logistics, give three persuasive reasons why he should use a survey
for this study.
For my
opinion, Cab and Megatrucks should use questionnaire because this company have
national trucking firm with branching and employees in 30 cities, so to many
user will use the system in the future. System analyst can manipulate the data
from bulk output get from questionnaire . Lastly, user should use survey for
this study because by using the survey he can know the requirement of the user
for the new project that to develop and get the problem was facing by user with
existing system.
b. Given your careful arguments,
Jayson has agreed to use a questionnaire but strongly urges that all questions
be open-ended so as not to constrain the respondents. In a paragraph, persuade
Jayson that closed questions are useful as well. Be sure to point out
trade-offs involved with each question type.
This
company better use closed question because data will be easy to organise and
proses for generation precise and will get useful data. For this system, user
will use this system come from many branch in 30 cities, so by using closed
question, system analyst can cover all respondents easy and quickly. This
question will help system analyst to get relevant data. The conclusion, as a
system analyst, we suggest use the closed question for their survey.
4. Answer the question below :
When residential customers call, I always direct them to
our Web site to get an answer.
a. What
type of scale is this one intended to be?
Interval scale
How many time the residential customer call to directly
them to our website to get an answer.
5. I
have been with the company:
20–upwards
years
10–15
years upwards
5–10
years upwards
less than a year
Check one that most applies.
a. What kind of a scale is the
question’s author using?
Nominal scale.
b. What errors have been made in the
construction of the question, and what might be the possible responses?
Missing interval, between the question is no number for
responder choose.
c. Rewrite the question to achieve clearer results.
i have
been with the company :
20 - upwards year
10 - 15 year upward
5 - 10 year upward
less then a year
d. Where should the question you’ve written appear on the questionnaire?
When
the asking about the experiences of working
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